A Comparison of Quality and Business Excellence Programs in the World Assignment

A Comparison of Quality and Business Excellence Programs in the World - Assignment Example ms are organized for specific missions such as best practice sharing, continuous management and quality initiatives, promotion, recognition of top performers, understanding performance excellence requirements, etc. Core values and concepts related to awards keeps on changing with companies. There are certain common core values like social responsibility, leadership, customer, people, management, learning, innovation, etc (Miguel, 2005). Awards have specific categories for individuals and this helps them to remain competitive in long run. In sessions there has been discussion on quality management and its significant benefits. Quality management is not only related to enhanced machinery productivity but is also closely knitted with overall organizational productivity. Team members are motivated through award programs and this even helps to upgrade corporate image. The criteria categories indicate dimensions of award programs like customer, information and data, performance and measurement, people, resources, processes, society, results and strategies. Award level is distinct in different geographical regions. European award level has categories such as award winner, finalist, prize winner, etc. On the other hand, Wales’s quality award has levels like gold, platinum, bronze and silver. The article analyzed the different criteria’s for awards across the globe. Process improvement, benchmark and performance excellence are key objectives of award programs. This statement has been well supported by varying criteria’s across award programs. Figure 3 clearly indicates that communication and best practice sharing are common objectives or award mission. This proves that there is a common ground for designing award programs. These criteria’s are aligned with Malcolm Baldrige National Quality Award. Business excellence depends on certain quality dimensions as described in figure 6. These dimensions are customer, people, leadership, strategies, results and

Two discussion questions Essay Example | Topics and Well Written Essays - 500 words

Two discussion questions - Essay Example An example is firing employees who are involved in the production of company products. Small-scale change is ideal in the case of avoiding conflicts in a firm. Making a small change in the firm will serve to make improvements to a company’s operations, without affecting its overall structure. This has proved as an effective strategy in maintaining standards and quality of most successful organization (Spector, 2010). Large-scale change involves a complete renovation of most if not all of the current factors. For example, a company will seek to change the products it produces; hence, it will renovate the company by introducing new machinery and installing efficient measures of operation such as using computers rather than filing cabinets for storing company data and information. Such change is implemented by companies, which suffer significant losses that affect their mode of operation (Borkowski, 2005). Large scale-change in a company would be applied in phases in order to get rid of the problems that negatively affect the company in bits and pieces. Small and large-scale changes vary depending on the situation, and as a result, they are applied based on preference and analysis of the best alternative. However, small and large-scale changes can be implemented simultaneously. For example, if a company wants to make large-scale changes to the company, the management can apply small-scale changes to achieve a large-scale change (Spector, 2010). The strategy is used as a methodology that will allow individuals to acclimatize (accept) the changes being implemented. A recent change that was applied in my workplace involved the management introducing a computer system that would access employee performance based on their output on a weekly basis (Spector, 2010). This was to be used in determining whether individuals were lazy and underperforming, whether some employees did more work than others and also to find out the employees that